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ASCIIDOCFX MANUAL PROFESSIONAL

Rethink knowledge as a product, which you need to define and manage.Reframe success by defining what are the knowledge needs and measuring what matters.Hosted the documentation in GitHub to accept contributions from the community.įinally, Paulo wrapped up his presentation with the following advice:.Gave feedback to product developers (as usual with technical writing) to shape the product.Scaling needed clear guidelines, templates, a process to select who could contribute, and frequent feedback to contributors. Scaled work by enabling the contribution of Outsystems professionals, freelancers, and community members.Broke team processes into capabilities, to figure out which parts of the processes could be done by subject matter experts or freelancers.Started to manage the overall knowledge set as a product.Became responsible for defining the best way to satisfy user needs.Focused on covering the needs of users, instead of just documenting product features.As a consequence of this change in perspective, the unified team: He proposed to unify the three efforts under the umbrella of Technical Knowledge, with the purpose to satisfy the knowledge needs of users using whatever form made sense.

ASCIIDOCFX MANUAL PROFESSIONAL

Professional Services, which created a knowledge base.

Training, which created online and classroom courses.

He noticed the lack of articulation between: Paulo was Outsystems employee #27, then left for Google and returned years later to Outsystems with an MBA. He pledged to avoid random English to the point of proposing a word bingo with candidate word offenders. Including the slides of the presentation.

Since 1886, ISCAP has been teaching in the Porto region and now virtually.

Since 2006, APCOMTEC has organized events, workshops, a Summer School, and launched a Postgraduate Diploma with ISCAP.Since 2009, EuroSIGDOC organized 7 academic conferences and at least one seminar.Since 2013, Technical Writers Lisbon organized 15 formal events (together with EuroSIGDOC and APCOMTEC) with 40 presentations, attended by 346 persons.I took some minutes to present the organizers and sponsors: We had 23 persons when we finally started the meeting at 18h15. We can’t quite know if anyone gave up before the wait was over. Without any real means to communicate the delay, we just had to push on and pray for the patience of the attendees. However, the keys to start the Zoom meeting were held hostage by a ROTIP event (random obnoxious traffic in Porto) of force 6, which expanded a 15-minute short trip into a 90-minute exasperation. We had planned to meet half-an-hour before the event, to make sure that everything was set up just right.